This page offers some tips for traveling to and from the OSG User School.
Even in the best of times, there is always the chance for travel issues — due to weather, mechanical issues, and so on. It is good to be prepared for last-minute changes. Below are some tips and ideas for dealing with travel.
For health guidelines, before or during the event, please see our health guidelines page.
Checking In Early¶
Airlines generally allow you to check in for your flights the day before. Doing so may save you time and hassle at the airport on the day of travel. Go to your airline website and look for the “Check In” section, then follow the steps.
Finding Flight Status¶
Be sure to check your flight status often, starting the day before travel begins. While you can check the status of each flight individually on the airline website (or a third-party site), you may be able to view your entire trip at once.
Go to your airline website, find their section for “My Trips” or something similar, and use the six-character “Confirmation Number” on your itinerary plus your last name to access your full itinerary, including flight status for each segment.
Definitely check your flight status before leaving for the airport!
Handling Flight Changes¶
If the airlines make changes to your flights, see if you will still arrive at the School on time. Ideally, you arrive in Madison before about 6 p.m. on Sunday, August 6. If changes push your arrival later on Sunday, that is fine, just do your best to get here.
If flight changes cause you to arrive later than Sunday, please let us know as soon as you can.
Handling Flight Cancellations¶
If one or more flights are cancelled, you will need to make new plans with the airlines.
If you are at an airport, it is a good idea to get in line at your airline’s service counter right away. Also, you can try calling their service number while waiting in line!
If you absolutely cannot resolve a travel situation with the airline, you may contact Travel Incorporated for help. Their contact information should have been on your itinerary confirmation, and we suggest saving it on your phone ahead of time.
Travel Incorporated phone numbers
- Within the U.S.: +1 (877) 811-9898
- Outside the U.S.: +1 (470) 589-2205
Note: If you call Travel Incorporated outside of their normal hours (7 a.m. to 8 p.m. Central Time weekdays), they will route your call to their after-hours service and charge us an extra $18 just to talk to a person. So while we want you to get the help you need, please consider other options (like your airline), first.
If there are significant changes to your travel plans, when you have time, please email us with your news.